Free insured worldwide shipping on orders over $150Secure card checkout — every stone lab-certifiedSame-day dispatch before 2pm ESTCertified gemstones, rudraksha & malas, chosen for your chartFree insured worldwide shipping on orders over $150Secure card checkout — every stone lab-certifiedSame-day dispatch before 2pm ESTCertified gemstones, rudraksha & malas, chosen for your chartFree insured worldwide shipping on orders over $150Secure card checkout — every stone lab-certifiedSame-day dispatch before 2pm ESTCertified gemstones, rudraksha & malas, chosen for your chart

Support

Help, when you need it.

We're a small team and we read every message. The fastest way to reach us is email — [email protected] — and we usually reply within one business day.

The Vediq app

Questions about your chart, readings, the Ask companion, compatibility, or palm reading — or something not working right? Email us with your device (iPhone/Android) and a short description and we'll help.

Email [email protected]

Account, purchases & credits

Trouble signing in, restoring a purchase, or a question about question credits? Include the email on your account (if you saved your brain) and what you were trying to do.

Get account help

Your data & privacy

You can ask us to access or delete your data at any time — in the app you can delete your account directly, or email us and we'll take care of it. See the Privacy Policy for the full detail.

Request data help

Orders & gemstones

For a store order — dispatch timing, tracking, certification, returns, or choosing a stone for your chart — reply to your order email or write to us directly and we'll sort it out quickly.

Email order support

Reach us

Email [email protected] · Vediq, Toronto, ON, Canada · Support hours Mon–Fri 10am – 8pm EST.

See also our Privacy Policy and Terms of Service.